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Florida Telco Support/Service Plans
GOLD
SILVER
BRONZE
 
Included hours of support and service.
10 hours
5 hours
3 hours
 
 
Online support pdf's
Y
Y
Y
  
 
Hardware replacement
Y
N
N
  
 
Support by telephone
Y
Y
Y
  
 
Support by email
Y
Y
N
  
 
Hardware discount offers
Y
Y
N
  
     
Florida Telco Sales, Inc.
Support and Service plans explained
  Gold Plan: Designed to help you keep communication lines open. You will get 10 hours of onsite, offsite support and service. Access to all your product pdf files from our server. Hardware replacement program. Support by phone and email along with discounted rates for purchasing additional hardware. Silver Plan: Cost effective yet enough support to keep you up and running if needed. You will get 5 hours of onsite, offsite support and service. Access to your product pdf files from our server. Support by phone and email along with discounted rates for purchasing additional hardware. Bronze Plan: Includes 3 hours of onsite, offsite support and service. Access to your product pdf files and support by telephone.
  Note: Additional hours may be purchased for $75.00 per hr
Note: All service call require a 1 time trip fee of $15.00 for non-support customers.

 
Support and Service
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Sales and Quotes
239-214-9000
Florida Telco Sales, Inc 13750 Treeline Ave South Suite 7 Fort Myers Florida 33913
239-210-3330
Business phone products you can purchase or lease finaincing Home to your nortel business phone system Florida Telco can service your exisitng Nortel small or large buisness phone system. learn more about our Small business phone system support for Nortel digital, voip and more. Small business data systems for fort myers cape coral lehigh naples tampa Get a free quote and find out how you can invest in your company's communications needs. Florida Telco Sales, Inc. learn more about this nortel authorized reseller that helps small businesses with their communication needs.